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Best Price Guarantee
BusCharter.com.au will beat any Bus transfer quote!!
Applies to genuine quotes from licensed transport operators and other Australian registered businesses and websites for point to point transfers that occur within Australia.
For clarity, the Best Price Guarantee does not apply to bespoke quotes involving multiple movements/transfers or to other licensed transport operators.
Quote must be in writing on a PDF document and presented to us on the same day as it was created, must be presented to us prior to booking and must be for the same form of payment. Fare must be available, able to be booked by the general public when you bring it to us and be for the same dates, number of passengers, vehicle class and/or type.
The written quote must show the date it was created and the final price including all applicable fees and charges (including booking / service fees and all charges for the form of payment chosen). Fares available due to membership of a group or corporate entity or subscription to a closed group are excluded. This offer cannot be used for travel on the same day of the initial quote you received from our company.
How does it work?
When it comes to the Best Value Bus Hire we are so sure we will not be beaten on price that if you find a cheaper available quote we will beat it by 5%, however in the event this is not possible we will offer you a $50 voucher to be used on your next journey. This is our guarantee to you.
Please note this offer is limited to 1 voucher per customer i.e. This voucher cannot be offered more than once to a single client or group. BusCharter.com.au ultimately reserves the right to refuse any person or company a voucher should they deem their activities or behaviour to be unethical, unlawful, underhanded or dishonest.
Step 1 – Provide us with the written quote
You can provide written transport quotes from:
1) Other Australian travel agencies
2) Licensed Transport Operators; and
3) Other Australian-registered businesses and websites
Step 2: Confirmation that the quote is genuine and available
Your consultant will need to confirm that the quote is genuine, available and able to be booked by the general public when you present it to us. If it is, we will BEAT it by 5% of the total price.
Step 3: Confirm Booking
We will require you to book your journey when we beat your quote and pay in full on the same day, using the same form of payment as for the competitor’s quote. The change and cancellation conditions specific to your booking will apply.
If we can’t beat the competitor’s quote we will issue you a $50 voucher to be used on your next journey.
If this applies to you, or if you are dissatisfied with our service, please contact our Customer Relations office on 1800 BUS CHARTER (1800 287 242) or by email at [email protected].
Our international and interstate guests appreciated us hiring the bus as it gave them extra time to spend with each other and also diddn’t have to worry as to how they were going to get to the reception. We thank you for all your assistance from the start and right through the booking process. Our driver, Rob, was fantastic.
Fantastic communication and extremely organised. Bus arrived early to pick up and drop off and driver was communicative the entire journey. Left my wallet in the bus and the driver organised to meet up the next day to return it! Emails were all replied to promptly and staff were friendly from beginning to end. Thanks !
Excellent service and accommodating drivers. Thanks
Just wanted to say a massive thank you for all your help and exemplar customer service in making our work Christmas party more than memorable. We also would like to thank our driver for being so amazing! James was not only prompt and polite the whole day, but went well above and beyond his call of duty as our group photographer, event manager and personal assistant! We hope he had as much fun as we certainly did 🙂